GS1 US Data Hub® Help Center
Welcome to GS1 US Data Hub Help Center

Use the categories on the left hand side to focus on a specific topic. Or type keywords in the search box. Or get answers to basic questions using the "How Do I..."  category. 

Troubleshooting Guide - Location

22 February 2019

Troubleshooting Guide - Location

To view the GS1 US Data Hub Location Troubleshooting Guide, click here >

Here are three common questions asked by members:

Q. What if My Top Level GLN Address Changes?

A. If the address of your Top Level GLN changes, please report this to GS1 US. If the main company address has changed, visit the MyGS1US site and click "My Company Info" to change the company address. You will then need to log into GS1 US Data Hub to manually change this address information via the Location tab. When you save, you will receive an "Allocation Error" message. You can indicate that the Top Level Address has changed in the Comments field, and your edits will be accepted.

Q. How Do I Start Sharing Locations with Specific Partners?

A. When you create and manage GLNs, you can determine which partners can view specific locations - and also download these locations. Click the Location Name (make sure the location is "Active"). Then click the "Sharing" tab at the top of the screen, then click the Add New button (circled below).

 

Select one of these options from "Who are you sharing with?" pull-downthen click the Add New button:


Trading Partner List
 – View a dynamic list of GS1 US Data Hub subscribers that your company identified as a business with which you may want to share location information. Your GS1 US Data Hub company administrator sets up your Trading Partners.

All Companies in Supply Chain Role – Click to view other GS1 US Data Hub subscribers, based on their supply chain roles, with which you may choose to share your location data.

All Companies in Industry – Click to view other GS1 US Data Hub subscribers, based on their industry, with which you may choose to share your location data.

All GS1 US Location Subscribers – Click to view a dynamic list showing all subscribers to GS1 US Data Hub | Location View/Use  information at this point in time.  This list could change regularly.  You may wish to share your location information with these subscribers.     

 

Q. How Do I Start Sharing Locations with All GS1 US Subscribers?

A. When you create and manage GLNs, you can determine which GS1 US Data Hub View/Use subscribers can view specific locations and download these locations. To start sharing locations with ALL GS1 US Data Hub | Location View/Use subscribers, first verify that the Location is "Active." With the location displayed, click the "Sharing" tab at the top of the screen, then click the "Add New" button. Click the drop-down under the "Who are you sharing with?" heading. Select "All GS1 US Location subscribers" to view all current GS1 US Data Hub | Location View/Use subscribers (this list changes regularly). Then click the Add New button.



Troubleshooting Guide - Product Create

23 April 2019

Troubleshooting Guide - Product Create

To view the Data Hub Product Create Trouble Shooting Guide, click here > 

 

Q. My prefix is out of capacity. How can I obtain more barcodes?

A. It's not possible to “add capacity” - or add additional GTINs - to an existing prefix when you need more barcodes. If you exhaust the numbering capacity of your GS1 Company Prefix, you can obtain an additional Company Prefix. As your business grows, it may be worth investigating if the additional prefix that you are planning to acquire should have greater numbering capacity. This way, you won’t have to come back as frequently and you may be able to save money over time. If you only need a few more GTINs, another option is to license GS1 US GTINs. Learn more by visiting the GS1 US Get Started Guide.



Troubleshooting Guide - General

22 February 2019

Troubleshooting Guide - General

To view the GS1 US Data Hub General Troubleshooting Guide, click here >


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