GS1 US Data Hub® Help Center
Welcome to GS1 US Data Hub Help Center

Use the categories on the left hand side to focus on a specific topic. Or type keywords in the search box. Or get answers to basic questions using the "How Do I..."  category. 

GS1 US Data Hub Location User Guide

22 February 2019

GS1 US Data Hub Location User Guide

To view the GS1 US Data Hub Location User Guide, click here >

Introduction to Location (GLN)

13 August 2021

Introduction to Location (GLN)

Note: this article is ONLY for members who licensed a Global Location Number (GLN). If you licensed a Company Prefix, and want to learn more about the GLN associated with the Company Prefix, please view the Location User Guide.  

About Your Legal Entity GLN:

When you first license the GLN, you also receive a secondary GLN known as the Legal Entity GLN. This is used to consolidate all GS1 US licenses that your company holds. In GS1 US Data Hub, the Legal Entity GLN is referred to as the Top Level GLN, and it is automatically assigned as the "Parent GLN" of your Licensed GLN. Note: you also receive the Legal Entity GLN when you license a Company Prefix or GS1 US GTIN.   

How to Make Your GLN Active in GS1 US Data Hub:

After you license a GLN from GS1 US, you receive the 13-digit GLN in the "Welcome" e-mail from GS1 US. You can notify your business and trading partners about this GLN. You can also make your GLN "active" in GS1 US Data Hub, so your business and trading partners can search for and locate this GLN, to facilitate correct location identification. 

When you enter GS1 US Data Hub | Location for the first time, the Top Level GLN and your licensed GLN are automatically populated in a “Draft” state. The address information matches what was provided when the GLN was licensed. You can set the Top Level GLN as the “parent” of your licensed GLN, change the Location Name, and then make the GLNs “active” in GS1 US Data Hub. This allows them to be viewed by GS1 US Data Hub | Location View/Use subscribers. 

Learn More: For detailed steps on how to make the GLN active, read the Make Location Active Quick Start Guide. Or view the Make Your Location Active instructional module in the GS1 US University Learning Management System (sign in is required).


What if Your Address Changes?

If the company address associated with your GLN changes, visit myGS1US and click the “Manage Company Info” tile to change the company address in that area. You can then enter GS1 US Data Hub to change the address for this GLN.

Troubleshooting Guide - Location

22 February 2019

Troubleshooting Guide - Location

To view the GS1 US Data Hub Location Troubleshooting Guide, click here >

Here are two common questions asked by members:

Q. What if My Top Level GLN Address Changes?

A. If the address of your Top Level GLN changes, please report this to GS1 US. If the main company address has changed, visit the MyGS1US site and click "My Company Info" to change the company address. You will then need to log into GS1 US Data Hub to manually change this address information via the Location tab. When you save, you will receive an "Allocation Error" message. You can indicate that the Top Level Address has changed in the Comments field, and your edits will be accepted.


Q. How Do I Start Sharing Locations with All GS1 US Subscribers?

A. When you create and manage GLNs, you can determine which GS1 US Data Hub View/Use subscribers can view specific locations and download these locations. To start sharing locations with ALL GS1 US Data Hub | Location View/Use subscribers, first verify that the Location is "Active." With the location displayed, click the "Sharing" tab at the top of the screen, then click the "Add New" button. Click the drop-down under the "Who are you sharing with?" heading. Select "All GS1 US Location subscribers" to view all current GS1 US Data Hub | Location View/Use subscribers (this list changes regularly). Then click "Add New."