When a new account is set up, the new user is assigned the General Administrator role. This administrator can then assign other users to the GS1 US Data Hub | Product role, so this new user can create and manage barcodes. Unless the Product Create/Manage role is assigned, the "Product" link will be grayed out for the user.
Watch a module on the GS1 US University Learning Management System for a demonstration on how to log in to the User Portal, add a user and assign roles (sign in is required). Click the GS1 US Data Hub & User Portal category, then "Help Resources," scroll down to "How to Add New User and Assign Roles" and click "Launch".
To download the GS1 User Portal User Guide, click here >
For specific answers about logging in and adding users from an available pool of users, visit the GS1 US Frequently Asked Questions page.
Need to add available users to your subscription? Visit our online application (click the "Are you an existing GS1 US Customer..." link).
Add the Product Create/Manage Role:
One of the most frequently assigned roles in GS1 US Data Hub is the Product Create/Manage Role. To assign this role to an existing user, the General User Administrator or Product Administrator can log in to the User Portal and take these steps:
1. Locate the user using the filter box and when the user information displays, click the row for that user. Then click the "Edit Roles" link next to the "Roles in [Company Name] header. Scroll down and check the box for "Product Create/Manage."
2. Click "Save."
When the user logs in to GS1 US Data Hub, the Product tab is "enabled" - that is, the Product tab will no longer be grayed out, and the user can now click "Product" and add a product and generate a barcode. This user can also maintain product data, generate other barcodes in GS1 US Data Hub, such as ITF-14 and GS1-128 for cases, pallets, etc., and export this data so it can be entered into the company's product database.
Want to Add Additional Product Create/Manage Roles?
A single Product Create/Manage role is provided with the GS1 Company Prefix. Additional "Product Create/Manage" roles can be added for an annual fee. Learn more.
Do You Need to Resend an Invitation to a New User?
1. From the GS1 US User Portal, select “Pending” (the default is "Active") next to the Users heading, and view all pending users for your company.
2. Locate the name of the user you want to resend the invitation to, and click the “Resend Invitation” link in the row for the desired user.
The user will receive an email from email@example.com so they can set up an account. It is recommended that you communicate this e-mail to the user, as the link expires in seven days. After the user completes the account setup, the status changes from “Pending” to "Active."